1. What fares will be charged for MRT passengers?
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MRT fares fall under the responsibility of the Jakarta Provincial Government. As a provincial-owned enterprise, MRT Jakarta will provide studies and calculations while the provincial government will decide on the fares and subsidies. For MRT Jakarta itself, it should not be a large problem as 100 percent of MRT Jakarta's shares are owned by the provincial government. In accordance to the prescribed law, the final MRT fares will be decided 3 months before the MRT system starts operation.

2. Who is PT Mass Rapid Transit Jakarta?
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PT Mass Rapid Transit Jakarta (PT MRTJ) is a limited liability (Perseroan Terbatas) company founded by the Jakarta Provincial Government. Its establishment was approved by the provincial parliament (DPRD) on 10 June 2008 and final establishment was by notary act on 17 June 2008. Its purpose is to operate the Jakarta MRT System. The shares are made up from 99% Jakarta Provincial Government and 1% PT Pasar Jaya (another Jakarta Regional-Government-Owned Company). PT MRTJ is classed as a Regional-Government-Owned-Company (Badan Usaha Milik Daerah-BUMD). The BUMD form for PT MRTJ is designed not to create profits for the shareholders, but instead to create flexibility in accessing alternative financing, which would otherwise be impossible if the company was directly part of the government. With this, the cost of tickets sold to clients will be reduced with some operational cost being subsidised by other sources. The BUMD form also ensures transparency and accountability through the shareholders' General Meeting, Decision Making and Reporting System which will be publicly available.

3. How is the progress of MRT Jakarta's construction?
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Phase I construction work is still ongoing, the completion of Jakarta MRT project South Corridor - North Phase I (Lebak Bulus-HI Roundabout) as a whole has achieved ± 36% (data as of 30 November 2015). Elevated structure work already completed around 22% and the underground structure is about 50%.

4. What areas of Jakarta will be served by the MRT?
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There will be 2 MRT corridors, namely the South-North Corridor and East-West Corridor. Construction of the South-North Corridor is divided into 2 phases. Phase 1 is from Lebak Bulus to the Hotel Indonesia roundabout, then Phase 2 is from Bundaran HI to Kampung Bandan.The East-West Corridor will span from Cikarang to Balaraja.

5. What rolling stock will be used on the MRT?
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The final design of MRT trains is still under development and will be released in due course. The trains will be produced by Nippon Sharyo of Japan, in cooperation with Sumitomo Corporation. One MRT train will consist of six carriages, each with a capacity of 200 passengers. As such, each train will be able to carry around 1200 passengers in one time. The train's maximum speed is 100 km/h.

The MRT will use the ATO (Automatic Train Operation) system - where the train movement will be automatically controlled and the train driver will only be responsible for opening and closing train doors, as well as pressing a button to start the train. To avoid train accidents, MRT trains will be equipped with ATP (Automatic Train Protection).

6. What is the aim of Jakarta's MRT system?
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As the nation's capital and largest city, Jakarta reflects the success of infrastructure development in Indonesia. The success of infrastructure development in Jakarta will act as a catalyst for accelerating similar developments in other cities. Because of that, the government of Jakarta always proritises development in infrastructure in accordance to the requirements of citizens. A main aspect is transport infrastructure. The current growth in the number of private vehicles, which is disproportionate to the rate of road construction, creates concerns that a total traffic gridlock will happen in 2020. To mitigate that threat, the government of Jakarta accelerates the speed of transportation infrastructure, one of it being the MRT. It is hoped that the MRT will fulfil the long-held desire of a reliable, safe and comfortable transport option in Jakarta.

7. How large will the MRT's impact be in reducing Jakarta's traffic jams?
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It is too optimistic to say that the MRT by itself can solve traffic jams at Jakarta. However, MRT Jakarta aims to be part of the solution as a part of an integrated Jakarta public transport network. Together with the Transjakarta BRT, commuter trains and other modes of public transport, it is hoped that this traffic problem will be solved gradually.